Orders

Backlog

• How can I order something that is not available online?

Cancel/Modify

• Where can I view orders placed online?
• How can I cancel or modify an order placed online?

General

• How do I see what's in my cart?
• What if I want to buy more of one item than the website currently allows?
• I live outside the United States.  Can I still place an order?
• Can I order a replacement for a discontinued item?

Order Tracking

• Where is the link to track orders?
• How can I check my order status on PookisMahi.com?
• How do I track my order?

General Order Questions

• How can I place an order by phone?
• How do I place an order?
• Will you confirm receipt of my online order?

Payments

• Can I place an order by check or money order?
• What forms of payment does PookisMahi.com accept?
• What is the credit card verification number?
• Why did I see a $1 charge on my credit card?
• Why do I have to give my security code from credit card?

Shopping Cart

• Can I save items in my shopping cart for purchase at a later date?

Tax

• I live in California. Why am I charged sales tax for my order?
• Will you charge me sales tax?