How are errors made by Pooki's Mahi's Fulfillment Team managed?

Pooki's Mahi's Fulfillment Team is world class and have landed the top spot in operations excellence for several etail channels.  An error made by Pooki's Mahi's Fulfillment Team is a major blemish on pristine score card.  If for any reason you or your customers think Pooki's Mahi Fulfillment Team made an error in fulfilling the shipment, then please email support[at]pookismahi.com.  Pooki's Mahi's Fulfillment Team strives to correct all errors immediately.