What tips do you have to ensure my order will ship on time and the credit card will be billed correctly?

The billing address must match the address that appears on the monthly credit card or bank statement. 

  1. Check the credit card or bank statement for accuracy. 
  2. Leave the field blank if it doesn't apply to the shipping or billing address. 
  3. Do not enter "N/A," "Not applicable," "None," "Same," etc. 
  4. Enter information in the appropriate fields.  For example, do not enter city and state information in the "Address Line 2" field; use the provided city and state fields instead. 
  5. Avoid using accent marks or non-English characters.  Pooki's Mahi's systems cannot process Chinese characters, Cyrillic letters, etc. and entering these into any of the address fields may delay shipment of your packages. 
  6. Do not enter shipping or delivery instructions in any of the address fields.  In order to ship the items in a timely fashion, Pooki's Mahi uses a variety of carriers, and are unable to accommodate requests for specific shippers.


Having trouble getting your address to fit on Address Lines 1 and 2?  Below are some common U.S. Postal Service abbreviations that might help:

  • Expressway:  EXPY
  • Falls:  FLS
  • Field:  FLD
  • Floor:  FL
  • Fort:  FT
  • Gardens:  GDNS
  • Harbor:  HBR
  • Heights:  HTS
  • Highway:  HWY
  • Hills:  HLS
  • Island:  IS
  • Junction:  JCT
  • Lake:  LK
  • Landing:  LDG
  • Lane:  LN
  • Lodge:  LDG
  • Mount:  MT
  • Mountain:  MTN
  • Office:  OFC
  • Parkway:  PKWY
  • Penthouse:  PH
  • Plaza:  PLZ
  • Point:  PT
  • Post Office Box:  P.O. BOX
  • Road:  RD
  • Room:  RM
  • Route:  RTE
  • Square:  SQ
  • Station:  STA
  • Street:  ST
  • Suite:  STE
  • Terrace:  TER
  • Turnpike:  TPKE
  • Valley:  VLY
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